Frequently Asked Questions
Everything you need to know about our premium beauty oils and services.
What makes your beauty oils different from others on the market?
At The Oil Lady, we specialize in high-purity, ethically sourced formulations. Our products are crafted without harsh chemicals or synthetic fillers to ensure your skin receives only the most potent natural benefits.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Do you offer international shipping?
Currently, The Oil Lady WS ships to addresses within the United States and Canada. We are working on expanding our reach to provide our beauty solutions globally in the near future.
What is your return policy for beauty products?
We want you to love your glow. If you are not satisfied with your purchase, you can return unopened products within 30 days of delivery for a full refund or exchange.
Are your products safe for sensitive skin?
Yes, our oils are designed with all skin types in mind. However, because everyone's skin is unique, we recommend performing a patch test on a small area before full application.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal and Apple Pay for a secure and seamless checkout experience.